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From the sales visit we felt listened to and treated fairly and upfront. The installation crew was on-time, efficient, and honestly our garage was cleaner after the work than before!
Job Well Done!
These guys were so easy to work with, and knowledgeable! I was happy with how they accommodated my requests, got the job done quickly, and all at a very reasonable price. Thanks guys, from very… Read more These guys were so easy to work with, and knowledgeable! I was happy with how they accommodated my requests, got the job done quickly, and all at a very reasonable price. Thanks guys, from very satisfied customers in Westwood who love their new garage doors!!
Very Responsive and Professional
Peter returned my call and fixed our garage door within 24 hour of me leaving him a voicemail. He was extremely courteous and professional. I would highly recommend using Norwood Overhead Door!
Bad business
Called with a question 8 times over two weeks during business hours, leaving two VM. No one ever picked up a phone and no one returned my calls.
Company response:
Thank you for your words and the time to write a review. I apologize that we never returned your voicemail. I can assure you it was a mistake and we have taken steps to correct it. Our phones are now being answered M-F 8-5 and Saturday 8-2. If you should ever find the need to call us again i can assure you that your call will be answered in a professional way.*
called and left free quote online. never called back.
Company response:
Paul I am sorry to hear that there was miscommunication between us through our online quote request service. I truly apologize that we never connected and want you to know that it must have been an oversight and you were not intentionally ignored. We do check our email several times a day and also our phones are answered M-F 8-5 and Saturday 8-2 . If you ever need service or anything else please let us know and we will show you exactly why we are a highly recommended company.Fast and friendly door repair service
Service by Dan was very satisfactory, and he was a pleasure to do business with.
Same day repair was much appreciated.